Terms of Service - Diversey River Bowl

Last Updated: January 2026

Welcome to Diversey River Bowl (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website located at www.drbowl.com (the “Website”) and any related online services, features, content, reservations, or communications (collectively, the “Services”).

By accessing or using our Website or Services, you agree to be bound by these Terms. If you do not agree, please do not use the Website or Services.

Use of Our Website and Services

You agree to use the Website and Services only for lawful purposes and in accordance with these Terms. You must not misuse the Website, attempt to gain unauthorized access, interfere with its operation, or use it in a way that violates applicable laws or regulations.

We reserve the right to suspend or terminate access to the Website or Services if we reasonably believe you have violated these Terms or engaged in prohibited conduct.

Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to use certain Services. Some Services may be subject to additional age restrictions or requirements, which will be disclosed where applicable.

Reservations, Purchases, and Payments

If the Website allows you to make reservations, purchase gift cards, book events, or pay for services:

All prices, availability, and offerings are subject to change without notice.
We reserve the right to accept, refuse, cancel, or modify any reservation or transaction at our discretion.
Additional terms, policies, or house rules may apply to specific Services, events, or promotions and are incorporated into these Terms by reference.
Refunds, cancellations, and no-show policies may vary and will be disclosed at the time of booking or purchase.

Facility Rules and Conduct

Use of our physical facilities is subject to posted rules, safety requirements, and staff instructions. We reserve the right to refuse service or remove individuals whose behavior is unsafe, disruptive, unlawful, or inappropriate.

Participation in bowling or other activities involves inherent risks. By using our Services or facilities, you voluntarily assume all such risks to the fullest extent permitted by law.

Intellectual Property

All content on the Website, including text, images, logos, graphics, videos, and software, is owned by or licensed to Diversey River Bowl and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, display, or create derivative works from any content without our prior written consent, except as expressly permitted by law.

User Submissions

If you submit content to us through the Website (such as reviews, feedback, or contact forms), you represent that you have the right to do so. By submitting content, you grant Diversey River Bowl a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content for business and promotional purposes.

Third-Party Links and Services

The Website may contain links to third-party websites or services. We do not control and are not responsible for the content, policies, or practices of any third party. Your use of third-party websites is at your own risk.

Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. The Privacy Policy can be found at www.drbowl.com/privacy-policy.

SMS Notifications

By opting into Diversey River Bowl SMS Notifications, you agree to receive reservation reminders, service updates, and other important notifications via SMS. Message frequency varies, and message and data rates may apply.

You can cancel the SMS service at any time. Simply text “STOP” to (773) 227-5800. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to mark@drbowl.com or (773) 227-5800.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

For privacy-related inquiries, please refer to our privacy policy:

www.drbowl.com/privacy-policy

Disclaimers

The Website and Services are provided on an “AS IS” and “AS AVAILABLE” basis. To the fullest extent permitted by law, Diversey River Bowl disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the Website will be uninterrupted, error-free, or secure.

Limitation of Liability

To the fullest extent permitted by law, Diversey River Bowl shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the Website or Services.

In no event shall our total liability exceed the amount you paid to Diversey River Bowl for the applicable Service giving rise to the claim, if any.

Indemnification

You agree to indemnify and hold harmless Diversey River Bowl, its owners, employees, agents, and affiliates from any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the Website or Services or your violation of these Terms.

Changes to These Terms

We may update these Terms from time to time. Changes will be effective upon posting to the Website. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

Governing Law and Venue

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to conflict of laws principles. Any disputes shall be brought exclusively in the state or federal courts located in Illinois, and you consent to their jurisdiction.

Contact Information

If you have questions about these Terms of Service, please contact us at:

Diversey River Bowl
Email: mark@drbowl.com
Phone:(773) 227-5800
Address: 2211 W Diversey Pkwy, Chicago, IL 60647