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Privacy Policy

Last Updated: January 2026

Thank you for visiting Diversey River Bowl (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.drbowl.com (the “Site”) or interact with us online.

If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

Personal Information You Provide to Us

We may collect personal information that you voluntarily provide when you:

  • Contact us through forms, email, or phone
  • Subscribe to newsletters or marketing communications
  • Register for events, leagues, promotions, private events, or contests
  • Create an account (if applicable)

Personal information may include:

  • Name
  • Email address
  • Phone number
  • Billing or payment information (if applicable)
  • Any other information you choose to provide

All personal information you provide must be accurate and up to date.

Information Automatically Collected

When you visit the Site, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Referring URLs
  • Pages viewed and time spent on the Site
  • General location data (city/state level)

This information does not directly identify you and is used for analytics, security, and site optimization.

Cookies and Tracking Technologies

We may use cookies, web beacons, pixels, and similar tracking technologies to:

  • Improve website functionality
  • Understand how users interact with the Site
  • Analyze traffic and usage patterns
  • Support marketing and advertising efforts

You can control or disable cookies through your browser settings. Note that some features of the Site may not function properly if cookies are disabled.

How We Use Your Information

We may use the information we collect to:

  • Provide and maintain our services
  • Respond to inquiries and customer service requests
  • Send administrative or promotional communications
  • Manage promotions, contests, or events
  • Improve website performance and user experience
  • Comply with legal and regulatory obligations

We do not sell your personal information.

How We Share Your Information

We may share your information in the following situations:

  • Service Providers: With third-party vendors who perform services on our behalf (e.g., website hosting, payment processing, email delivery, analytics).
  • Legal Requirements: If required to comply with applicable laws, regulations, court orders, or legal processes.
  • Business Transfers: In connection with a merger, sale, financing, or transfer of all or part of our business.
  • Protection of Rights: To protect our rights, property, safety, or the rights and safety of others.

We do not share personal information with third parties for their own marketing purposes without your consent.

Third-Party Websites and Services

The Site may contain links to third-party websites, services, or advertisements that are not operated by us. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any information.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it.

Security of Your Information

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Marketing Communications

By providing your contact information, you may receive emails or text messages regarding:

  • Legal Requirements: If required to comply with applicable laws, regulations, court orders, or legal processes.
  • Post-service follow-ups
  • Promotional offers, discounts, and membership updates

You may opt out of marketing communications at any time by:

  • Clicking “unsubscribe” in emails
  • Replying “STOP” to SMS messages

Contacting us directly at mark@drbowl.com or (773) 227-5800

Children’s Privacy

Our Site is not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access or request a copy of your personal information
  • Request correction or deletion of your information
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

Do-Not-Track Signals

Some browsers offer a “Do Not Track” (“DNT”) feature. At this time, we do not respond to DNT signals due to the lack of an industry-wide standard.

California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to request information about how your personal data is disclosed for marketing purposes. Requests may be submitted using the contact information below.

International Users

If you access the Site from outside the United States, your information may be transferred to, stored, and processed in the United States or other jurisdictions where data protection laws may differ from those in your location.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by an updated “Last Updated” date. Your continued use of the Site after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Diversey River Bowl
Email: mark@drbowl.com
Phone: (773) 227-5800
Address: 2211 W Diversey Pkwy, Chicago, IL 60647

We will make every effort to respond to your inquiry in a timely and efficient manner.